Web design in Luton
Luton is diverse enough that no single tone reaches everybody, and businesses that try usually end up sounding like they are addressing nobody in particular.
The firms that do well here are specific: about what they do, who they serve and what makes them the right choice for that customer.
- Aviation and airport services
- Manufacturing
- Logistics
- Trades
- Retail
Selling to Luton
Worth knowing hereA diverse population means a single tone rarely reaches everyone, and businesses that are specific about who they serve tend to do better than those claiming everyone.
Specific is findable, general is invisible
A business that names its specialism, the communities it serves, the languages spoken and the areas it covers is easier to search for, easier to recommend and easier to trust.
The instinct is that narrowing loses customers. In a market this varied it mostly loses enquiries that were never going to convert, while making you the obvious answer to the ones that will.
It also gives you something to say. Generic wording is usually a symptom of not having decided who the business is for.
The airport shapes the working day
A substantial share of the local workforce works shifts, which means customers are awake and buying at hours most businesses are closed.
An enquiry route that works at odd hours, and a stated reply time, picks up custom competitors never see.
A large business-to-business market
Logistics, aviation services and manufacturing give Luton a commercial market that buys on capability and reliability and needs its own plainly written pages.
Questions people here ask
- Will being specific narrow my market?
- It narrows the enquiries, mostly by removing the ones that would not have converted, and it makes you the obvious choice for the rest.
- Should I list languages spoken?
- If it is true and relevant, yes. It is practical information that helps somebody decide to ring, not a statement of values.
- Do shift patterns really matter?
- Here, yes. A working out-of-hours enquiry route reaches a large part of the local workforce that a nine-to-five phone line never does.
Sites we have built
Live, working businesses. Visit them and judge the standard yourself.
Also across the East of England
Tell me about your business.
One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.
Liam Tapp, Website Builds