Useful over noisy
Make the offer clearer, not simply louder.
Design should resolve uncertainty and give each page a job before decoration enters the room.
About
My name is Liam Tapp. I am one person in Cornwall who designs small business websites, builds them, and then looks after them afterwards. There is no studio behind the name and nobody whose job is to get you onto a call. When you email, I am the one who reads it. When a contact form stops sending on a Sunday, I am the one who fixes it. That is worth saying at the top, because you ought to know who you are paying before you pay anything.
Most work here goes out as the Sole Trader plan. The build is £249.99. After that it is £50 a month, which keeps the site online, keeps it updated and keeps me on the other end of an email, with no minimum term. Bigger businesses pay more a month, and shops and apps get scoped in writing first, because the work moves too much for a flat number to be honest.
The question I am asked most is how the build can be £249.99 when a proper agency will quote several thousand for something that looks similar. It is a fair question, and the answer is not that my version is thinner. Almost everything an agency has to recover inside its price, I never have to recover at all. This page is where that difference comes from, and what it costs you in return.
If you want real market figures — what agencies, freelancers and the DIY platforms actually charge in 2026 — my guide to what a website costs in the UK sets them out with sources. Better there than waved around on my own about page.
What belongs here is the part that is specific to me. I work from home, which takes premises, payroll and sales commission out of the sum in one go. I do the design and the build myself, so a project manager would have nobody to coordinate, and the fortnight of discovery workshops that an agency has to bill for never happens. Strip all of that out of a brochure site and you are most of the way to £249.99 already.
The second reason is that I do not start from a blank page. The shape of a good trade site has been settled for years: what you do, how far you will travel, evidence you have done it before, and one obvious way to get hold of you. I keep the layouts, the navigation and the enquiry flows that already work on live sites and use them again, which takes days out of a build.
What gets written fresh every time is the words, and the thinking about your business. Nobody visiting your site can see a grid system or a reused component, and nobody would care if they could. They can absolutely tell when a sentence could have belonged to any other firm in the same trade. Being strict about which half repeats and which half is written from scratch is how the price holds without the site getting thinner.
The seven are TR Trees, Recycled Kitchens Cornwall, CB Flooring, CBM Decorators, MK Repairs, Coast & Quay Property Care and LCD Haulage. TR Trees has a tool that shows a homeowner roughly what would come off the tree before they agree to anything. CB Flooring carries a 222-floor catalogue and a calculator that works out packs per square metre, with a Redruth showroom on the way.
CBM Decorators runs a colour visualiser and a large gallery, because decorating is bought on finished photographs. MK Repairs in Wadebridge collects a photograph with the enquiry, so a quote is not guesswork over the phone. Coast & Quay Property Care is built around changeover day, for owners whose holiday let is nowhere near where they live. LCD Haulage covers Cornwall and Devon with a page written for every one of forty towns, because whether a crane lorry can physically reach a job is the thing customers ring to ask. Seven clients, seven sites in daily use. Open a couple of them on your phone, then look at the price again.
I trade as one person and will not dress it up as something bigger. If I am ill or away, nobody covers for me. I take a small number of builds at once deliberately, so when the queue is full you get a start date instead of a bad start. There is no copywriter or photographer on hand either, so if your text needs writing properly or your logo needs drawing, I will send you to someone who does that for a living rather than charge you for a weak attempt.
If your business needs a supplier with a ticketed support desk, an uptime guarantee in writing and a procurement process to sign it all off, I am the wrong choice, and you should pay a firm built for that. What you get here instead is direct dealing with the person who actually made the thing, at a price that reflects there being nobody else to pay.
Useful over noisy
Design should resolve uncertainty and give each page a job before decoration enters the room.
Honest over inflated
No fake testimonials, invented case studies, guaranteed rankings or unsupported performance claims.
Accessible by default
Keyboard access, readable contrast, responsive layouts and clear words belong in the work from day one.
Built to hand over
Clients should understand what they own, how the website works and what happens after launch.
One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.
Liam Tapp, Website Builds