Websites for solicitors
Web design for solicitors: £249.99 to build, then £49.99 a month, no minimum term. Regulated advertising, high-value enquiries, and clients who are usually anxious.
People contacting a solicitor are rarely having a good week. Conveyancing, probate, employment disputes and family matters all arrive with stress attached, and the tone of the website matters more than in almost any other sector.
Legal services are also regulated in what they may claim and must disclose, including price transparency requirements for certain areas of work. A site that meets those properly looks more professional, not less.
What your customers want answered
- Do you handle my type of matter
- What will it cost, fixed fee, hourly, or no win no fee
- Who will actually deal with my case
- How long does this normally take
- Are you SRA regulated, and what is your number
Price transparency is mandatory anywayFor several practice areas, publishing costs information is a regulatory requirement rather than a marketing choice. Doing it well, rather than minimally, is free competitive advantage.
No named person on the page
Anxious clients want to know who they will be speaking to. A practice-area page with a named solicitor, their photograph and their background converts far better than an anonymous one.
Plain explanations and published prices
People contact solicitors at stressful moments. Explain each service area plainly. For some services, including residential conveyancing, probate and some employment claims, regulators require price and service information to be published; present it clearly.
Regulatory information and the team
Show your regulator's details and complaints procedure as required, and introduce the people who will handle each type of matter with their experience. Clients want to know who they will be dealing with.
What to expect when you instruct us
People who rarely use solicitors are unsure what happens next. Explain the first steps: an initial conversation, identity checks, a client care letter setting out the work, the costs and who will handle the matter, and how often you will update them.
Say how clients can reach the person dealing with their case, typical response times, whether documents can be signed electronically and whether meetings can be in person, by phone or video. Plain, honest explanations of timescales reduce anxious calls and are one of the main reasons people recommend a firm.
Common questions
- What should a solicitor's website include?
- Service areas in plain words, required price and service information, regulatory details, complaints procedure and team profiles.
- Do I have to publish prices?
- For certain services, yes. Check your regulator's current rules.
- Should each service area have its own page?
- Yes. People search for specific help, such as divorce, wills or conveyancing, and a page for each answers their questions directly.
Other sectors we build for
Tell me about your business.
One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.
Liam Tapp, Website Builds