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Websites for property maintenance companies

Web design for property maintenance companies: £249.99 to build, then £49.99 a month, no minimum term. You serve four different owners. A single generic page speaks to none of them.

Property maintenance sells to holiday-let owners, landlords, homeowners and second-home owners, and those four want genuinely different things. A remote owner wants photographs and reassurance. A holiday-let manager wants a same-day fix between changeovers.

Because the service is broad, the temptation is to describe everything at once. That produces a page that reads as a list of jobs rather than a solution to anybody's particular problem.

What your customers want answered

  1. Do you look after properties for owners who live elsewhere
  2. How fast can you respond between guest changeovers
  3. Do you offer a plan, or is everything charged per job
  4. Can I send photographs and get a price without being there
  5. Which trades do you cover in house and which do you bring in

Write for the owner who is not thereSomeone with a cottage three hundred miles away has a different worry from someone living in the house. Coast & Quay's site addresses that directly instead of averaging the two audiences into one.

A job list instead of an offer

Twenty services in a bulleted column reads as a handyman. The same capability framed as ongoing care for a property you cannot visit reads as a business worth a monthly fee.

Who you work for

Property maintenance customers are usually landlords, letting agents, block managers and businesses, plus homeowners with a list of jobs. Say which you work for and how each one books: a landlord wants jobs logged and photos sent; an agent wants turnaround between tenancies; a business wants work done outside opening hours.

Show the range, and the limits

List the jobs you cover: repairs, decorating, small plumbing and electrical jobs within your competence, gutters, garden tidy-ups, void property turnarounds. Be clear about what you pass to specialists, such as gas and notifiable electrical work, and whether you arrange that for the customer.

Make the paperwork easy

For landlords and agents, the paperwork is half the value: photos before and after, clear invoices and records of what was done at which property. Say how you provide these. It is often the reason a client stays with one contractor.

If you offer planned maintenance or regular visits, explain how they are priced and scheduled.

Common questions

What should a property maintenance website include?
Who you work for, the jobs you cover and those you pass on, how landlords and agents book and receive photos and invoices, the areas you cover, and reviews from repeat clients.
Should I have a page for landlords?
Yes. Landlords and letting agents bring repeat work and have specific needs: fast turnaround, photos and clear records.
Can clients log jobs through the website?
Yes. A simple job form with the property address and photos helps you plan visits.

Tell me about your business.

One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.

Liam Tapp, Website Builds

Call 07947 168579 WhatsApp Email