Websites for man and van services
Web design for man and van services: £249.99 to build, then £49.99 a month, no minimum term. Customers want a price before they ring. Give them one and you will out-book the competition.
Man and van sits between a courier and a removals firm, and the customer is usually moving a flat, a single large item or a student's belongings. They are comparing on price and availability and nothing else.
Because the jobs are small and frequent, the barrier is always the quote. A customer who cannot see roughly what it costs will ring the next of the twenty similar-looking businesses in the search results.
What your customers want answered
- What does it cost — hourly, or by distance
- How big is the van and will my things fit
- Do you help with the lifting, or is that me
- Are my belongings insured while you have them
- Can you do it this weekend
State the van size in things, not metresLoad lengths mean nothing to a customer. Saying what a van typically takes — a one-bedroom flat, a sofa and a bed, ten boxes and a washing machine — lets somebody self-select the right size and book with confidence.
Silence on insurance
Customers assume goods in transit cover exists until something is broken. Stating the level of cover is a small thing that separates a business from the cash-in-hand competition.
Small moves and single items
Man and van customers are moving a flat, a student room, a single sofa or an online purchase. They want a quick price and a time. Explain how you charge, such as hourly with a minimum, or fixed for common jobs, and give examples.
What's included
Say whether there are one or two people, whether you carry items up stairs, dismantle furniture or provide blankets and straps, and what insurance covers goods in transit. Those details are what customers compare.
Easy booking
A form that takes the pick-up and drop-off postcodes, the date, the items and the floors involved lets you quote quickly. Say how far you travel and whether you do longer runs.
Common questions
- What should a man and van website include?
- How you charge with examples, what is included, insurance, the areas and distances you cover, and a booking form that takes postcodes, items and floors.
- Should I show prices?
- Yes. An hourly rate or examples for common jobs help people book quickly.
- Can customers book online?
- Yes. A simple form is usually enough for small moves and single items.
Tell me about your business.
One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.
Liam Tapp, Website Builds