Industries · Health and medical
Websites for counsellors
Someone making a first enquiry is in a difficult moment. Make contact feel small.
The step from deciding to get help to actually contacting somebody is enormous, and a great many people stall there for months. The website either makes that step feel manageable or it does not.
What helps is specificity and warmth: knowing who they will be speaking to, what the first session is like, what it costs, and that they can ask a question without committing to anything.
What your customers want answered
- What happens in a first session
- What does it cost, and how long do people usually come for
- Do you work with what I am dealing with
- Is it confidential, and are there limits to that
- Is it in person, online or by phone
Show the person, not the practiceClients are choosing a human being to talk to about difficult things. A real photograph, a name, a short honest piece about how you work, and your registration with a professional body do more than any amount of institutional language.
Only a contact form
Asking somebody in distress to fill in fields and wait is a real barrier. An email address, a stated response time and the option of a short no-obligation call convert far better.
Other sectors we build for
Tell me about your business.
One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.
Liam Tapp, Website Builds