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Websites for taxi firms

Web design for taxi firms: £249.99 to build, then £49.99 a month, no minimum term. Booking has to be possible in ten seconds, on a phone, in the rain.

Taxi bookings happen on a phone, often in poor conditions, frequently by somebody who has had a drink or is late. Anything that takes more than a few seconds loses to an app.

The work worth fighting for, though, is not the spontaneous journey. Airport runs, hospital appointments, school contracts and regular accounts are booked in advance and are far more valuable.

What your customers want answered

  1. How do I book, right now
  2. What will the fare be to where I am going
  3. Can I book in advance for an airport run
  4. Do you have wheelchair accessible or larger vehicles
  5. Do you take card payments

Fixed prices on the journeys people planAirport transfers, stations, hospitals and popular destinations. A published fixed fare removes the anxiety about a meter on a long journey and captures the bookings people make days in advance, which are the ones worth having.

A phone number that is not tap-to-call

Standing in the rain on a phone, a number that cannot be tapped is a number that does not get used. It is the simplest fix on this list and one of the most commonly missed.

Book in seconds

People needing a taxi want to book now. Put a tap-to-call number and booking link at the top of every page. Explain the journeys you cover: local trips, airports, stations, hospital appointments and school contracts, with fixed fares where you offer them.

Vehicles, accessibility and licensing

Show vehicle types, how many passengers and bags they take, and wheelchair-accessible options. State that you are licensed by your local council.

Accounts and contract work

Businesses, schools and care providers need dependable transport. Explain business accounts: how journeys are booked, how invoicing works and whether priority booking is available at busy times.

Mention contract work such as school runs, hospital and patient transport, and council contracts if you hold them, with the checks your drivers have. Describe how you handle lost property and complaints, and how customers can give feedback.

Common questions

What should a taxi firm website include?
Tap-to-call and booking at the top, journey types, fixed fares, vehicles, accessible options and licensing.
Should airport transfers have their own page?
Yes. They are searched for separately.
Can customers book online?
Yes, through a booking form or app link.

Tell me about your business.

One message is enough to start. I’ll read it and reply myself, usually with a couple of questions and a clear price.

Liam Tapp, Website Builds

Call 07947 168579 WhatsApp Email